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General Inquiries:

2013 Time for a Check-Up: Improving the Business Health of Your Practice


Online registration has closed. Please contact Katrina Ilagan at (312) 227-7442, if you have any questions regarding the event.

Desired Learning Outcomes

  • Discover methods that physicians and their staff can use to improve morale in the workplace
  • Explain where to find answers to legal questions frequently asked by medical practices including how to comply with requests for medical records
  • Implement proven strategies to best handle collections and denials in order to improve revenue cycle management
  • Utilize strategies to avoid missed appointments
  • Identify best practices for managing pressing human resources issues including hiring, disciplining, and terminating employees lawfully

Who Should Attend
Physicians with administrative responsibilities for their practice should attend this conference to learn strategies for better managing the practice. Practice managers/administrators are also encouraged to attend so that they can work with their physician(s) to implement these changes.

Speaker Biographies

Program Schedule

7:30-8:15 a.m.

Registration/Breakfast/Exhibits (non-CME)


8:15-8:30 a.m.

Welcome and Introductions


8:30-9:45 a.m.

Yippee, Another Day in Paradise…Driving Negativity Out of the Workplace

Liz Jazwiec, RN

Liz, Inc.

9:45-10:45 a.m.

The Lawyer is in: Your Medical-Legal Checkup

Robert John Kane, JD

Illinois State Medical Society

10:45-11:15 a.m.

Break/Visit Exhibit Hall (non-CME)


11:15 a.m.-12:30 p.m.

Best Practices in Successful Billing and Collections: It’s Mission Critical in 2013

Elizabeth Woodcock, MBA, FACMPE, CPC

Woodcock & Associates

Woodcock & Walker Consulting

12:30-1:30 p.m.

Lunch/Visit Exhibit Hall (non-CME)


1:30-2:45 p.m.

Appointment Scheduling Tips & Tricks

Elizabeth Woodcock, MBA, FACMPE, CPC

Woodcock & Associates

Woodcock & Walker Consulting

2:45-3:00 p.m.


Break/Visit Exhibit Hall (non-CME)


3:00 – 4:15 p.m.

Best Practices for Managing your Workforce

E. Jason Tremblay, JD

Arnstein & Lehr

4:15-4:30 p.m.

Complete Evaluations and Adjourn




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